FAQs

  • Step 1: Consultation

    Your journey begins with a personal consultation with our founder, Meg, together, you'll explore various design options and discuss how we can create a piece that truly reflects your unique personality.

    Step 2: Design

    Once Meg has gained a deep understanding of your vision, she will use her expertise and creativity to bring your dream garment to life.

    Step 3: Fitting

    We first create a toile (a practice shell of the garment) to allow you to see the final out come. We will then make any necessary adjustments to ensure that the garment fits flawlessly on your body.

    Step 4: Finishing Touches

    Once the fitting is complete, our artisans will add the final touches to make your garment truly exceptional - whether it's hand-stitched embroidery or delicate embellishments.

    Step 5: Collection

    Before you take your garment home, we give all our clients the opportunity to try on the complete piece/s to see the final look and check you have fallen in love with your new piece.

  • We love when clients have a creative vision they’d like us to bring to life using one of our “The Collection” pieces as their muse. We ask that for custom pieces, you contact us directly rather than place an order through the website.

  • We have an exclusive list of independant boutiques who also value sustainable and ethical fashion as much as we do. Our current exclusive stockist will be launching soon!

  • As a brand we pride ourselves on being ethical manufacturers, which means every garment we make, the artisan that produces that piece is paid a good and fair wage for their work. To put that into perspective, the average highstreet garment has 3-4% of its cost dedicated to labour costs, we dedicate 20-30%.

  • Because of our commitment to sustainability, all our pieces are made-to-order. This means that we don’t carry excess dead stock or create excess waste to throw into landfill. As a result we need 3-4 weeks to craft your garment. Should you need a garment quicker then this, please get in touch with us to see how we can help.

  • As a small brand we are unfortunately unable to offer free postage or free returns.

    As part of our commitment to sustainability, we use biodegradable mailers to post our garments out. These mailers are conveniently designed to be used at least twice to reduce waste, featuring an additional sticky strip for easy re-sealing.

  • We offer 14 day returns on standard garments. As a small brand we unfortunately are unable to cover return postage.

    If you have made any requests to alter standard garments unfortunately we are unable to accept these returns.

  • We recommend hand-washing your MJG garments, not just because it will extend the life of your garment but also because it is more sustainable for a variety of reasons.

    The main benefit of hand-washing garments is that it uses far less water then a washing machine, and therefore smaller quantities of detergent can be used to match the smaller quantities of water being used. This reduced waste diminished the packaging involved within washing garments and also the. number of chemicals released into the environment.

    Whilst forgoing a washing machine for cleaning garments requires more time and planning, the use of hand washing also saves substantial amounts of energy and therefore, reduces the quantity of resources being used on laundry.

    The main benefit of hand washing clothes though, is the fact that it is much gentler on your garments and can lead to longer lifecycles especially for those garments that you wear time and time again.

  • 1. Made at heart, made at home: Our brand labels are now crafted responsibly within the UK, reducing our Carbon Footprint and helping reduce emissions from transportation channels.

    2. One Label, Less Waste: We understand that even small labels can add up to a significant waste stream. That's why we've streamlined our approach and opted for a single, carefully designed label per garment. This reduction in labels not only minimises waste but also ensures a sleeker, more elegant look for your favourite pieces.

    3. Care Without Clutter: Bid farewell to those large, pesky care labels that often itch and irritate. Instead, we've incorporated a smart and discreet care information on the back of each brand label. No more losing or cutting out care instructions; it's sustainability meets convenience.

    With our revamped brand labels, we're not just making a statement – we're making a lasting impact. Each time you slip into one of our garments, you're embracing a philosophy that cares for both you and the environment. Join us in this journey towards a brighter, cleaner future, one label at a time.